Terms and Conditions
Last Updated: Jun 19, 2025

Welcome to Scale-Kit (“Company”, “we”, “our”, or “us”). By accessing or using our website, software, services, or digital tools (collectively, the “Services”), you agree to be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our Services.

1.

Services Provided

Scale-Kit offers smart websites, CRM automation, AI receptionist tools, booking software, review management, and digital marketing support designed to help service-based businesses operate more efficiently. Services are offered on a subscription or project basis.

2.

User Responsibilities

By using our Services, you agree to:

Provide accurate and up-to-date information.Not misuse or abuse our platform or its features.Respect all applicable laws and regulations.Keep your login credentials confidential and secure.

3.

Payment & Subscriptions

Subscription plans are billed monthly or annually, as selected during sign-up.Payments are processed securely through our payment gateway.Failure to pay may result in suspension or termination of Services.All setup and subscription fees are non-refundable once work has begun unless otherwise stated in writing.

4.

Cancellations & Refunds

You may cancel your subscription at any time through your account settings.Cancellations take effect at the end of the current billing cycle.Custom development or one-time projects are non-refundable once work has started.Refunds are not issued for partial months of service, unused features, or early cancellation.

5.

Client Data & Privacy

Your data is yours. We do not sell or share your information with third parties except as required to provide the Services or by law.For more details, please refer to our Privacy Policy.

6.

AI Assistant Use

If you use our AI-powered receptionist or chatbot tools, you acknowledge that these are automated systems and may not provide 100% accurate responses at all times.You are responsible for reviewing lead data and follow-up as needed.

7.

Limitation of Liability

We do our best to keep your services running smoothly, but we make no guarantees:

Scale-Kit is not liable for business losses, missed appointments, or indirect damages resulting from software issues, outages, or third-party services.In no event shall our total liability exceed the amount paid by you to Scale-Kit in the last 90 days.

8.

Modifications

We reserve the right to update or modify these Terms at any time. Changes will be posted on our website and will take effect immediately unless stated otherwise.

9.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Alaska. All legal proceedings shall be held within the jurisdiction of Anchorage, AK.

By using Scale-Kit, you agree to these Terms and Conditions.

If you have any questions, contact us at:

📧 [email protected]
📞 (907) 802-1957